PickFretWe respect your privacy.
PickFret is a learning app in early access. If you join the waitlist, we treat your email as a trust, not a lead list. We use it only to run PickFret—welcome you, invite you when access opens, and share a few product updates that help you learn. We do not sell your address, rent it, or pass it to advertisers.
What we collect
When you join, we keep your email address, the time you signed up, and the version of this notice you agreed to. If you answer the optional question about what you want to learn, we keep that answer to plan better lessons and to pick which tip we send you. You also get a personal link: if a friend joins through it, we note that they came through you, so we can invite you both sooner. We never tell them anything about you. That is the personal information we hold about waitlist members.
How we use your email
We send product-related messages only: a welcome note with your cheat sheets, a short guitar tip from the course, your early-access invite and one reminder if you haven’t used it, and occasional updates about PickFret itself. We do not send unrelated newsletters, partner promotions, or third-party offers. Every message includes a clear unsubscribe link. If you unsubscribe, we stop emailing you; your original signup record may remain until you ask us to delete it.
Our email provider tells us whether each email was opened and which of its links were clicked, through a small image and links that pass through the provider. We use this only to learn which emails are useful. Turning off images in your mail app stops the open check.
If you create a PickFret account with the email you joined with, or through your invite link, we link the two to give you your founding member number, and stop sending waitlist emails.
Who helps us
Our website and waitlist are hosted on Cloudflare. Email is delivered through our email provider, which also manages unsubscribe requests. These companies process your details only to provide those services to us, under their own terms and security practices.
How we measure the site
To see whether the page is useful, we may record a few anonymous events—such as a visit, a try of the lesson demo, a signup attempt, a successful signup, opening a cheat sheet, or an optional learning answer. Events use a random ID that lasts for that visit only. We do not attach your email, the text you type in the email field, or your IP address to those events. We do not record sessions, and we do not use analytics cookies. Cloudflare, our host, also counts page visits for us, without cookies or any ID that follows you.
If you arrived from a campaign link, we may note basic source labels with your signup so we know which message worked. We keep the name of the referring site, not the full page address. If your browser sends a Do Not Track or Global Privacy Control signal, we stop recording those events for you.
Your PickFret account
Every tool in the app works without an account. An account is needed to take lessons, ear-training levels and recall checks, so that your progress is saved and follows you to your other devices.
An account holds your email address (or the private address Apple gives us, if you hide yours) and, if you sign in with Apple or Google, the identifier that service gives us. We do not ask for a name or a password. A sign-in code emailed to you works once, for five minutes, and is stored only in scrambled form. Each signed-in device has a session record: when it began and the browser or device name, with no IP address. It ends when it expires or you sign out.
While you are signed in, the progress you save—lessons and checks, practice sessions, ear-training results, saved chords and your settings—is also stored with your account, so it can sync between your devices. We use it only to give it back to you. It holds no audio: the microphone is analysed on your device and never recorded or sent. Sign-in codes are emailed through our email provider, and our servers run on Cloudflare. The app can also count anonymous usage, such as which lesson was opened, with no name, account or progress; you can turn that off in Settings.
Deleting your account
In the app, open Settings, then Account, then Delete account. That removes your account, its sign-in sessions and the progress saved to it from our servers, and if you signed in with Apple, we revoke its access. Progress already on your device stays on that device. Our email provider may keep a record that it delivered sign-in emails to your address.
Keeping the form safe
Cloudflare helps us host the site, limit abuse, and block automated spam. We do not store raw IP addresses in the waitlist itself.
Your choices
Unsubscribe from any PickFret email to stop future messages. To delete your waitlist record, reply to your welcome email and ask us to remove it—we will. We keep waitlist records while early access is running, and we review inactive records after 12 months.
Questions
If something here is unclear, or you want a copy of what we hold about you, reply to any PickFret email. We will answer.